It appears that Apple changed something on Monday night or Tuesday morning and either didn’t bother testing on Windows XP or simply didn’t care it would leave XP users behind. One user even booted up an old Windows XP machine to try iTunes 11, but got the same error.
Most users are on iTunes 12.1.2, and there was no update this week that could be blamed. In other words, the iTunes version doesn’t matter - it’s the communication protocol that seems to have changed. Users who run network connection (iTunes Help => Diagnostics) get some variation of the following:Ĭonnection attempt to Apple web site was successful.Ĭonnection attempt to browsing iTunes Store was successful.Ĭonnection attempt to purchasing from iTunes Store was unsuccessful.Ĭonnection attempt to iPhone activation server was successful.Ĭonnection attempt to firmware update server was successful.Ĭonnection attempt to Gracenote server was successful. While the support thread in question only has some 50 replies at the time of publishing, we expect it to grow quickly as more and more users get logged out and try to log back in.
The issue has to do with the secure connection iTunes uses to connect to the iTunes Store, meaning it doesn’t affect users until they try to log in.
